MIH

Multicultural Interdisciplinary Handbook

This project centers on learning history and geography in a multicultural perspective. This is achieved through the development and sharing of a set of tools that includes a HandBook, Digital Modules and a Teacher Training Course. They will offer a structured path through European Contemporary History and Geography where the countries concerned will be those of the Project partners.

Aims

  • Further develope of a common European identity by having schools participate in the culture of other countries using their languages and their collective symbolic imagery
  • Contribute to the creation of a new generation of school handbooks and ICT-based contents that can support teachers involved in CLIL (Content and Language Integrated Learning) experiences, or who are simply interested in them
  • Implementation of digital educational contents in schools

Results

  • A HandBook and Digital Materials, which deal with a choice of historical and geographical topics, selected among those that have had an important impact in the national imagery in the last two centuries. The final version of HandBook and Digital Modules will be available in all the languages of the partner countries.
  • A Teacher Training Course addressed to both future and in-service teachers. The training develops the topics dealt by the HandBook and explains its methodology and issues.

Projekt duration

October 2009 till November 2011

Web

Homepage: www.mihproject.eu

Project Partners

INSEMOT SME

Information Security Modular Training for SME

The general aim of this project is to provide owners of SMEs/MEs and their staff with understandable and efficient information and a modular training on Information Security (IS) in order to meet their obligations under the terms of the legislation and to ensure their compliance. The cross-border development of IS activities is important, as several rights and approaches in the EU vary considerably in terms of privacy, data-security, consumer rights and liabilities.

Therefore we offer:

  1. a multi-national information and training portal, aiming to facilitate an enriched and speeded-up learning process by sharing, structuring and modelling a huge critical mass of informal expertise and tacit knowledge, e.g. to develop the understanding of legislation concerning data protection throughout the EU with focus on the 6 partner countries and our defined target groups.
  2. a tailored blended learning program in the field of IS for SMEs/MEs and their employees, address the demand-supply mismatch identified, clarify their specific needs and to encourage them to adopt better and more advanced security services. The concrete outcome will be a modular training of about 40 training units: we plan 16 classroom units & 24 e-learning/self-study units in order to provide the target group with a flexible but efficient way of learning, which is not too time consuming.

Project duration

October 2011 till September 2013

Web

Homepage: www.insemot.eu (not active, copy from Internet Archive web.archive.org)

Project Partners

Hafelekar Unternehmensberatung – Innsbruck (Austria) – Coordination
VIA ALTA a.s – Trebitsch (Czech Republic)
Handwerkskammer Münster – Münster (Germany)
Centro Europeo de Empresas e Innovación – Albacete (Spain)
Innovacion Desarrollo Y Nuevas Tecnologias S.l – Albacete (Spain)
Dun Laoghaire-Rathdown County Enterprise Board – Dublin (Ireland)
CONFORM-Consorzio Formazione Manageriale – Avellino (Italy)

GABEK V

Paul Schober, Josef Zelger, Margit Raich, (Eds.)

GABEK V – Werte in Organisationen und Gesellschaft
GABEK V – Values in Organizations and Society

Innsbruck, Wien, Bozen: Studienverlag 2012

ISBN: 978-3-7065-5083-3; 400 Seiten; EUR 41,90

Short description:
The GABEK ® Volume V summarizes applications of the method that have been reported in the VIII International GABEK Symposium in Sterzing.

In this anthology, GABEK projects are described, in which valuations of the affected people are reflected. This involves an invitation to a dialogue on values, goals and opportunities for development of individuals, as well as of different organizations.

The importance of such dialogue has lead to the development of new tools within the software WinRelan®, created for GABEK®. These tools that represent values and goals allow for a comparison and interpretation of rating systems and for the weighting of values and goals.

DaD Study Lienz

Demand and development study for care of the elderly in the district of Lienz

In the district of Lienz multiple system partners ensured the formal care and care of old people. In order to meet the challanges of the future in demand and economics, a holistic approach and realignment was necessary.

The project “Demands and development study for the care sector in the district of Lienz” was the representation of the existing welfare system for elderly and dependent persons in the district and, based on that, included the formulation of recommendations for the (further) development of nursing and care services.

The following topics were covered by the study:

  • Analysis of the existing resources in the district of Lienz
  • Strengths / weaknesses analysis of the existing social system for the elderly and infirm
  • Guidelines for an overall strategy for sustainable supply of nursing
  • Formulation of short-and long-term recommendations for action
  • Basis for decisions regarding construction of a nursing home (Nussdorf Debant)
  • Assessment labour demands and proposals for meeting the needs

Client

Association of Local District retirement homes Lienz

Project duration

January till Juli 2012

PRINOTH

analysis of customer satisfaction

From 2009 till 2012 we assisted PRINOTH, the leading manufacturer of snow groomers. A major strength of the company is the constant work on the highest possible customer orientation in terms of product development, service and support. PRINOTH emphasizes the company’s vision to set new standards through continuous innovation and places great emphasis on excellent service networks.

Our role was to support PRINOTH in the measurement of customer satisfaction and, after evaluation of the results, to propose concrete recommendations for action.

Analysis of customer satisfaction, with the following topics:

  • Based on the PRINOTH vision and corporate objectives for the coming years, an initial analysis was performed by Hafelekar.
  • Together with PRINOTH then were also discussed possible targets to incorporate them into the set of questions of the customer satisfaction analysis.
  • PRINOTH has a very international customer base. Therefore, great emphasis was placed on a detailed workflow.
  • We also supported the project through our many years organizational know-how.
  • The evaluations in the field of customer satisfaction are by nature very complex, since there are many different topics to be included and make comparable.
  • A discussion on concrete areas of action concluded the survey.

Client

PRINOTH AG

Project duration

2009 and 2012

MOTIVES

MOTIVES – Measuring Organisational Training: Illustrating Value, Economic and Social

This project was initiated to motivate SMEs to implement and invest in training for the workplace (particularly for low skill workers).

The Partnership is developing a web based training evaluation toolkit, which aims to show employers the social and economic value of training outcomes and impacts. This toolkit is underpinned by the European Common Quality Framework (ECQF) and the Social Return on Investment (SROI) models.

The core partnership consists of 6 organisations representing five countries, Ireland, Austria, Hungary, Italy and Germany The project has developed a strong partnership with European organisations the majority of whom are engaged in working with employers in supporting VET provision to the needs of the labour market. The partnership therefore has a remit to publicise the project results within their professional networks.

Results

  • Research report indicating the national and European context
  • Evaluation toolkit and associated web framework with programmed reporting application for measuring the social and economic return on investment from training for SMEs
  • Training module for practitioners and associated training pack
  • Scientific report illustrating the key findings from the pilot of toolkit

Project duration

October 2010 till September 2012

Project Partners

  • Hafelekar Unternehmensberatung (Austria)
  • Ballymum Job Centre – Dublin (Ireland)
  • ANTARES s.r.l. – Rom (Italy)
  • Heves Megyei Kereskedelmi és Iparkamara – Erlau (Hungary)
  • Euregio Qualifizierungs- und Technologieforum – Ahaus (Germany)
  • Institute for the Development of Employee Advancement Services – Dublin (Ireland)
  • Stadt Münster (Germany)

MYC

Manage Your Career

The Manage Your Career Partnership developed a methodology which supports guidance counsellors across Europe in the empowerment of job seekers. The partnership consists of six core organizations from 5 countries (Ireland, Northern Ireland, Austria, Hungary and Spain) that are interested in the exploration, development and application of the Career Management Skills. The partnership is especially interested in seeing people who are disadvantaged in the labor market to develop these skills, building a sustainable career.

Aims & Results

  • Development of a Career Management Skills – Methodology
  • Development of a training day for counsellors
  • Implementation of a pilot phase of the training

Project duration

October 2010 to September 2012

Project Partners

e2-p

electronic entrepreneur portfolios

The general aim of e2-p is to widen access to existing web-based entrepreneurship learning through the use of ICT and to contribute to entrepreneurial (further) education & training.

The projects tool for creating ePortfolios (ProfilPASS) aims at assessing, keeping record and finally presenting someones individual abilities and skills. Users are being encouraged to reflect on their entrepreneurial skills they have acquired in different contexts, as well as to support the creation for their own educational biography.

The additional knowledge portal guides entrepreneurs by a process and topic based approach. Broad information is being made available and structured into the four entrepreneurial stages in order to provide the information required depending on the each users status within (1) business idea, (2) preparation/business plan, (3) foundation, (4) first steps as enterpriser. During each phase entrepreneurs are obliged to deal with different issues like market analysis, decide on a legal status, apply for a credit, etc. For each phase the relevant issues are discussed in the questions&answers. Additional to the process all information can be accessed by topics like finances, law, market, etc. The platform connects information within one environment that entrepreneurs usually need to collect from different sources. Finally the website operates as gate into the ePortfolio.

The combination of both solutions aims to support young people, especially graduates of vocational based education in the process of starting an own business in the tertiary sector successfully.

Project results

  • ePortfolios to support the preparation phase
  • Organization and implementation of trainings for mastercoaches for the use of ePortfolios.
  • Website for entrepreneurs
  • National reports

Project duration

October 2010 till September 2012

Project Partners

Hafelekar Unternehmensberatung – Innsbruck (Österreich) – Koordination
InterZone – Köln (Deutschland)
Helliwood media & education im fjs. e.V., – Berlin (Deutschland)
Centro Europeo de Empresas e Innovación – Albacete (Spanien)
Ballymum Job Centre – Dublin (Irland)
StudioCentroVeneto – Vicenza (Italien)
Academy of Management – Łódź (Polen)

Tray-return

Return system for trays

SISTRO precision engineering GmbH is contract manufacturer in the field of high precision components for the medical technology, sealing technology and precision engineering. In the longer term SISTRO is keen to take the role of contract production back to thereby provide more resources for developing their own products, the expansion of the company’s internal project management, process know-how and developing their own innovative capability. The present project, the development of a tray return system, is an important step to prove the role as a single-source provider of complex solutions.

In the self-catering (eg huts), many people have to be employed to clean up food trays from the tables. The staff currently being used for that task, has not got a very attractive job and is often needed only at peak times. By a tray return system those resources shall be reduced – or utilized in a more meaningful way – which would lead in any case to a cost reducing for the restaurant business. From the perspective of the guest, the system should lead to a considerable increase of the comfort factor and to find – even in a self-service restaurant – tables always cleared down.

The challenge of this project was to implement this – actually – simple idea in an efficient and cost effective manner. The key issues that needed to be solved are, on one hand, the tray detection and on the other hand the handling of the deposit return.

The innovation was primarily to adapt and integrate technologies that were originally developed for other applications to a novel, not yet existing application. The specific technical and economic challenges of the project were, in addition to the Precision Mechanics and Mechatronics, a comprehensive knowledge:

  • Product innovation: the creation of “intelligent” food trays.
  • Process Innovation: The project staff and the external partners have been closely involved in the planning of the project. In the long term we shall succeed in such way to expand the own value chain by building up in-house expertise to be able to participate more actively in development projects and to initialize them by our own.
  • Innovation Management: This project can be seen as a kind of pilot project to initiate that process actively. In this context, innovation (for SISTRO): We go “one step back” in the value chain and are willing not only to “make products” but focus more on – in large parts already existing – research and development knowledge.

The project made it possible to find an innovative, yet sustainable structure for SISTRO.

Client

Sistro precision engineering GmbH

Project duration


08.01.2011 – 29.02.2012

Partners


Electronic Design AS
Office Winter

Care-Evaluation Tyrol

Evaluation of inpatient care in Tyrol

The project “Evaluation of inpatient care for the region of Tyrol” serves as a review and further development of the financial environment and the quality standards for inpatient care in Tyrol. The operational project objectives are the three working groups: general economic conditions, care and support framework and future care system assign Tyrol.

Objectives of Working Group 1: general economic conditions

  • Developing estimations for costs of Tyrolean residential and nursing homes based on a catalog of services
  • Determining a cost-recovery tariff for the service catalog of the Tyrolean residential and nursing homes based on a newly developed cost center accounting for the years 2008 and 2009
  • effective, transparent and fair distribution of resources of the cost object

Objectives of Working Group 2: Care and support frame

  • care mandate and performance catalog for the Tyrolean residential and nursing homes
  • Definition and description of a “reasonable care”
  • Development of criteria of qualification for care and maintenance in Tyrolean residential and nursing homes

Objectives of Working Group 3: Future care system Tyrol

Based on an assessment of the current status, problem analysis and evaluation (SWOT analysis), the following points are selected as targets for the working group:

  • Principles for the long-term development and future models of care and care facilities, taking into account the financial feasibility
  • Guidelines for new alternative models for the care and maintenance as well as the focus on special care and nursing services and facilities in relation to a medical supply
  • Networking Strategies for inpatient, day-care and mobile care and nursing care services

At the end of the project period, an outcome document was written, which presented, prioritized and, following the basis points, discribed. the proposals for action. The vast majority of recommendations for action comes directly from the group work. Some aspects have also been introduced by the facilitator.

Client

Land Tirol

Project duration

May 2010 till September 2011