TALAS

Tourism mAnagement e-LeArning Solution

TALAS aims to develop a flexible and continuing education program on distance learning basis. For people who work in tourism or for those who are planning to. Flexible means in this context: Learning when and where you want. Or can. Via CD-Rom, Internet and mobile phone.

Together with partners from Italy, Spain, Greece, Romania, Poland and Germany, Hafelekar Consulting developed a comprehensive modular e-learning system. Central theme: hospitality and tourism in Europe. In six modules the participants get to know different concepts of hospitality in Europe, Principles of Marketing and achieve verbal basic skills. The course concludes with a certificate.

The “Tourism Management” pilot course will be provided and tested in a specially developed e-learning platform and an M-learning portal. By means of multimedia, interactive educational material, the E-learning and m-learning course offers:

  • Customized training paths
  • Learning in small groups (online meetings),
  • Learning by doing
  • Flexible and dynamic learning processes,
  • Online service

Project duration

October 2004 till September 2006

Project Partners

  • Hafelekar Unternehmensberatung – Innsbruck (Austria)
  • For.Com. Consorzio Interuniversitario -Rom (Italy)
  • Universitatea Tehnica “Gh. Asachi” – Iasi (Romania)
  • Danmar Computers – Rzeszów (Poland)
  • Hellenic Regional Development Center- Patras (Greece)
  • Instituto Europeo De Lenguas Modernas – Granada (Spain)
  • Fundación Universidad Empresa de la Región de Murcia – Murcia (Spain)
  • Soluzioni Informatiche – San Giorgio a Cremano (Italy)
  • WBS TRAINING AG – Berlin (Germany)

ANUBIS

Qualification in funeral services

90% of the funeral service sector in Europe consists of small and medium enterprises (SME’s). This is one reason why there are very little structured education and training opportunities in this area.

Staff development takes place mainly through “learning by doing”. Since this work area is still a big taboo subject, the very central aspect of psychological support and care of bereaved families is often underestimated. The ANUBIS project responds to this urgent need for training and also tries using distance learning to overcome geographical boundaries.

Results

  • Research on careers and skills required in the funeral industry
  • Design and development of educational materials
  • multimedia processing towards a 360h tele-learning course
  • Pilot courses in the partner countries

Project duration

October 2004 till September 2006

Project partners

Hafelekar Unternehmensberatung – Innsbruck (Austria)
ESCUELA SUPERIOR DE PROFESIONALES FUNERARIOS Y AFINES SL – Madrid (Spain)
Asociación Funeraria de España – Spanien
Desarrollo y Recursos, S.L. (DyR: Development and Resources) – Spain
Tempo – Training und Consulting – Ostrava (Czech Republic)
SDRUZENI POHREBNICTVI – Ostrava (Czech Republic)
Trauerhilfe – Bestattergruppe in Österreich – Innsbruck (Austria)

AQUA

Apprenticeship Quality

The main objective of this developing partnership is the opening and stabilising of the labour market for disadvantaged youngsters.

This partnership is to help entrepreneurs, trainers and teachers in vocational schools deal with such disadvantaged youngsters and to make use of hidden potential. The network between vocational schools and firms / companies should be strengthened. Through a better co operation between firm and school youngsters should be the more supported to successfully complete their apprenticeship. The description of vocational patterns in retail dealing with its competencies should help aid a more effective advertising among youngsters and a more widespread selection procedure within trade and commerce.

Hafelekar Consulting provided a baseline study, applying the GABEK method, as a precondition for further activities. Hafelekar was further responsible for public relations and dissemination of the products.

Project duration

October 2002 till September 2005

Project Partners

Funding

Supported by funds from the European Social Fund (ESF) and the Austrian Federal Ministry for Education, Arts and Culture

WoMen

WoMen – equality for women and men on the ICT labor market

The main objective of the development partnership is to encourage men and women in a more balanced gender distribution of the ICT labor market in the Tyrol. This will happen through awareness-raising activities, by identifying strategies and the development of specific instruments.

Project aims

  • Creation of social and political awareness by sensitizing public relations
  • Creation of an individual consciousness – by means of individual career planning for women
  • Sensitization and planning of appropriate strategies in companies
  • Counseling and guidance services (skills analysis, career planning, Resource pool, child care policies, models of parental support)
  • Training of highly qualified ICT professionals
  • Formation of networks of all relevant actors engaged in the support of equal opportunity on the labour market.

At the beginning of the project Hafelekar created a large-scale baseline study, using the method GABEK, which forms the basis for further activities. Hafelekar was further responsible for public relations and dissemination of the products.

Project duration

October 2002 till September 2005

Project Partners

Funding

Supported by funds from the European Social Fund (ESF) and the Austrian Federal Ministry for Education, Arts and Culture

MIORE

Mobility for innovation in career guidance and further education

The aim of the project is to find new methods and their use in information and career guidance procedures for employees and job seekers. This concerns career guidance and orientation for job seekers as well as vocational re-qualification for employees.

The contribution of Hafelekar Consulting in this project is its participation as reception partner. This means that Hafelekar Consulting prepares a working program for a whole week, receives and looks after the project participants, contributes to the dissemination of project aims and results and is involved into its evaluation.

Project duration

2005

Project Partners

Needs analysis GW Tirol

qualitativ and quantitativ demand study for Geschützte Werkstätte Tirol

The GW Tirol (Geschützten Werkstätte Integrative Betriebe Tirol GmbH) planned to establish a new facility in order to create jobs for people with disabilities. Hafelekar was commissioned to research through quantitative and qualitative methods whether the target group is large enough for it.

Therefore, in a first baseline study, the following steps were undertaken:

  • Written survey of 86 villages
  • Data collection at the Federal Social Welfare Office Tyrol
  • Data collection at the Employment Service
  • Expert Interviews with professionals from the AMS, BSD, Land Tirol Social Services and ARBAS Tirol Arbeitsassistenz

Built on this first results, a qualitative study was developed based on the following data:

  • Written survey of 200 people with disabilities in the country districts of Innsbruck, Imst, Landeck and Reutte
  • Written survey of 150 people – who have come as a target group in question
  • Telephone interviews with 33 selected individuals who have responded to the written survey and possible interest could be seen at a job.

Project duration

2001

  • Client

GW Tirol (Geschützten Werkstätte Integrative Betriebe Tirol GmbH)

Familiy & work Ötztal Valley

Familiy-friendly working environment – Region Ötztal

Within the scope of the working and business pact the project “family-friendly working environment 2005 – Region Ötztal” took place.

Herein, the regional impact of the establishment of a big spa landscape (Aqua Dome) was examined. Main aim was the networking within the region in order to establish a family-friendly working environment. Therefore measures were implemented regarding the fields of human resource management, child care, accompanying support for restarters, family-friendly working hours models and approaches to a solution concerning the traffic problems.

Hafelekar Consulting was in charge of a baseline study. Within the framework of this study requirements and needs were determined in order to develop accurate offers in the field of further training and child care. The study consisted of four steps:

  1. As a first step there was carried out a secondary research regarding all relevant facts and figures
  2. Written questionnaires formed the second step. Thereby operational data in the predefined business sectors were collected.
  3. In addition to the quantitative data collected, 10 in-depth interviews with experts were conducted.
  4. The results of the written questionnaires – complemented with the results of the expert interviews – were presented to a steering committee.

Within the scope of a future workshop, future scenarios were developed by means of a moderated process.

Project duration

2004 till 2005

Client

Land Tirol

h.app.in.e.s.s

holistic approach inventing to European staff solutions

The project developed and implemented holistic, modular trainings in the area of information and communication technology. These trainings included modules of the following areas:

  • professional expertise (network technology, web-design, database development., e-commerce, etc.)
  • social competence (entrepreneurship, communication training, project management, etc.)
  • transfer competence (internships with partner companies, training firms)

In particular, a method was developed to survey skills and competences – also for those which were not acquired within formal education or at work. For the participants, the results served as a basis for individual learning paths. Hafelekar consulting conceived this project, as well as it had a consulting and assisting role in its implementation phase.

Project duration

October 2000 till September 2002

Projects Partners

S&P Simulationstechnik GmbH – Innsbruck (Austria)
Area Network (Spain)
Camera Work Group – Jesi bei Ancona (Italy)
Computer Technology Institute – Patras (Greece)
Luton Business School – Luton (UK)
Hafelekar Unternehmensberatung (Austria)
Zukunftszentrum Tirol (Austria)