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prinoth

PRINOTH

analysis of customer satisfaction

 


 

Since 2010 we assist PRINOTH, the leading manufacturer of snow groomers. A major strength of the company is the constant work on the highest possible customer orientation in terms of product development, service and support. The respective processes are presented in detail on the website http://www.prinoth.com. PRINOTH emphasizes the company's vision to set new standards through continuous innovation and places great emphasis on excellent service networks.

 

Our role is to support PRINOTH in the measurement of customer satisfaction and, after evaluation of the results, to propose concrete recommendations for action.

 

Analysis of customer satisfaction, with the following topics:

 

Client
PRINOTH GmbH


Project duration

2009 and 2012 (follow-up project under implementation)